Privacy Policy

At Erol Exports, we are committed to protecting your privacy and ensuring that your personal information is handled securely, responsibly, and in accordance with applicable data protection laws. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://erolexports.com or use our services.

Information We Collect

We may gather the following types of user information:

• Personal Information: Name, email address, phone number, company name, shipping address, etc. when you communicate with us.
• Non-Personal Information: We may gather non-personal information including your IP address, browser type, pages visited, and other usage data through cookies and analytics. If you submit queries via contact forms or email, we may keep your message and contact information.

How We Use Your Information

We use your information for various purposes, including:

• To improve our website’s performance and services.
• To communicate with you regarding your order fulfilment and other requests
• To send promotional materials only if you have opted in to receive them.
• To comply with applicable regulatory standards and legal obligations.

Sharing Your Information

We do not sell or trade your personal information. However, we may share this information with:

• Trusted third-party service providers who assist us in operating our website or servicing you, if they agree to keep this information confidential.
• Authorised legal bodies or government if required by law.

Data Security

We implement appropriate organizational and technical security measures to protect your personal data you share with us, from unauthorised access. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

Your Rights

Depending on your jurisdiction, you may have rights regarding access and modification to your personal data including:

• The right to correct inaccuracies.
• The right to request deletion of your data.
• The right to restrict processing.

To exercise any of these rights, please contact us using the details below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

Contact Information

For any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us using the contact details below.

General Manager

Erol Exports Private Limited